ENGAGEMENT LETTER REQUIRED FOR ALL SERVICES
SERVICE DELIVERY METHODS:
1. On-Site (Travel time outside of a 20 mile radius is billable)
2. Remote Access Sessions can be Recorded for Playback upon Request
(DSL, or Cable Internet Connection Required).
3. Phone Support
4. Email Support
SERVICES
4. Project Management
5. Installations
All computers are different. Operating Systems, Ram, and installed software create different environments and this information is important when supporting any user. If you do not know this information I can help you find it so that we can work together to solve your specific issue. Please download and answer my assessment form, so we may better assist you. Email the assessment form as a pdf or fax to 810-277-2436.
For more information, complete the Online Form or call us at
802-865-1051 South Burlington Office and Monkton Office
